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Use specified engine and DAT files for detection and removal.
Using File Filtering with WebShield SMTP for
WindowsNT(not applicable for Solaris):
Within the Configuration console select content filtering.
Select Add.
Add a Description for the content filter rule such as VBSBlock.
Select Filter on Attachment File name.
Filter on .vbs
Select OK.
Windows ME Info:
NOTE: Windows ME utilizes a backup utility that backs up selected
files automatically to the C:\_Restore folder. This means that an
infected file could be stored there as a backup file, and VirusScan
will be unable to delete these files. These instructions explain
how to remove the infected files from the C:\_Restore folder.
Disabling the Restore Utility
1. Right click the My Computer icon on the Desktop.
2. Click on the Performance Tab.
3. Click on the File System button.
4. Click on the Troubleshooting Tab.
5. Put a check mark next to "Disable System Restore".
6. Click the Apply button.
7. Click the Close button.
8. Click the Close button again.
9. You will be prompted to restart the computer. Click Yes.
NOTE: The Restore Utility will now be disabled.
10. Restart the computer in Safe Mode.
11. Run a scan with VirusScan to delete all infected files, or browse
the file's located in the C:\_Restore folder and remove the file's.
12. After removing the desired files, restart the computer normally.
NOTE: To re-enable the Restore Utility, follow steps 1-9 and on
step 5 remove the check mark next to "Disable System Restore". The
infected file's are removed and the System Restore is once again
active.
AVERT Recommended Updates:
* Office2000
Updates
* scriptlet.typelib/Eyedog
vulnerability patch
* Outlook as an email
attachment security update
* Exchange 5.5 post
SP3 Information Store Patch 5.5.2652.42 - this patch corrects
detection issues with GroupShield
For a list of attachments blocked by the Outlook patch and a general
FAQ, visit
this link.
Additionally, Network Administrators can configure this update using
an available tool - visit this
link for more information.
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