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Virus Central - Detailed

Virus Information

 

Name:

W32.Klez.gen@mm

Aliases:

W32.Klez.E@mm, W32.Klez.H@mm

Type:

Worm

Discovery Date:

November 9, 2001

Detection:

 

Virus Description:

Due to an increased number of submissions, this threat has been upgraded to Category 4.

W32.Klez.gen@mm is a generic detection that detects variants of W32.Klez. Computers that are infected with W32.Klez.gen@mm are most likely infected with either W32.Klez.E@mm or W32.Klez.H@mm. Please refer to the appropriate write-ups for more information.

Removal tool
Symantec has provided a tool to remove infections of W32.Klez.E@mm, W32.Klez.H@mm, W32.ElKern.3587, and W32.ElKern.4926. If your computer is detected as infected with W32.Klez.gen@mm, download and run the tool. In most case, to tool will be able to remove the infection. Click here to obtain the tool.

This is the easiest way to remove these threats and should be tried first.

E-mail Subject:

Random

E-mail Body:

Random

Attachment:

Random attachment with .BAT, .EXE, .PIF or .SCR extension

Virus Effects:

W32.Klez.gen@mm is a mass-mailing worm that searches the Windows address book for email addresses and sends messages to all recipients that it finds. The worm uses its own SMTP engine to send the messages.

The subject and attachment name of incoming emails is randomly chosen. The attachment will have one of the following extensions: .bat, .exe, .pif or .scr.

The worm exploits a vulnerability in Microsoft Outlook and Outlook Express in an attempt to execute itself when you open or even preview the message. Information and a patch for the vulnerability can be found at

http://www.microsoft.com/technet/security/bulletin/MS01-020.asp.

W32.Klez.gen@mm attempts to copy itself to all network shared drives that it finds.

Depending on which variant of the worm, the worm will drop one of the following viruses:

W32.Elkern.3326, W32.Elkern.3587 or W32.Elkern.4926

which will infect the system.

Recommendations

Symantec Security Response encourages all users and administrators to adhere to the following basic security "best practices":

  • Turn off and remove unneeded services. By default, many operating systems install auxiliary services that are not critical, such as an FTP client, telnet, and a Web server. These services are avenues of attack. If they are removed, blended threats have less avenues of attack and you have fewer services to maintain through patch updates.
  • If a blended threat exploits one or more network services, disable, or block access to, those services until a patch is applied.
  • Always keep your patch levels up-to-date, especially on computers that host public services and are accessible through the firewall, such as HTTP, FTP, mail, and DNS services.
  • Enforce a password policy. Complex passwords make it difficult to crack password files on compromised computers. This helps to prevent or limit damage when a computer is compromised.
  • Configure your email server to block or remove email that contains file attachments that are commonly used to spread viruses, such as .vbs, .bat, .exe, .pif and .scr files.
  • Isolate infected computers quickly to prevent further compromising your organization. Perform a forensic analysis and restore the computers using trusted media.
  • Train employees not to open attachments unless they are expecting them. Also, do not execute software that is downloaded from the Internet unless it has been scanned for viruses. Simply visiting a compromised Web site can cause infection if certain browser vulnerabilities are not patched.

Removal Instructions:

Removal using the removal tool
Symantec Security Response has developed a tool to remove infections of W32.Klez.E@mm, W32.Klez.H@mm, W32.ElKern.3587, and W32.ElKern.4926. Click here to obtain the tool. Because W32.Klez.gen@mm is a generic detection that detects variants of W32.Klez, computers that are infected with W32.Klez.gen@mm have most likely been exposed to either W32.Klez.E@mm or W32.Klez.H@mm. If your computer is detected as infected with W32.Klez.gen@mm, download and run the tool. In most case, the tool will be able to remove the infection.

This is the easiest way to remove these threats and should be tried first.

If you cannot obtain the tool, follow the removal instructions in W32.Klez.E@mm or W32.Klez.H@mm.

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Site Last Updated: June 18, 2002
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