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DELL WARRANTY For more information please contact Paul Pisacano

LHRIC provides warranty on Parts & Labor repair service on Dell computer systems and peripherals when the Dell systems are purchased through LHRIC.

  • Labor charges of 1.5 hours apply for peripherals (keyboards, mice and monitors) on systems purchased directly from Dell or from authorized Dell distributors.

  • Dell provides a three year parts and labor warranty on Dell Optiplex desktop systems and Poweredge servers.

  • Dell extended warranties are available on Optiplex, PowerEdge, Inspiron and Latitude systems.

  • Customers are advised to purchase a 5 year warranty on servers and a 3 year warranty on notebooks.

The following are not covered by the manufacturers’ warranty:

  • software support
  • transportation and or return of equipment to the manufacturer
  • customer care center consultation
  • data backup and restore during the replacement of a hard drive (except for customers who contract Network support)
  • user errors
  • configuration errors
  • operating system errors or device driver errors
  • vandalism or virus generated failures
  • consumable products including toner and ink cartridges and batteries.

 

Site Last Updated: February 17, 2005
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