Frequently Asked Questions
These are typical questions you may have when operating
your new Windows XP, Office 2000 computer. If applicable, there
are page numbers from this reference book that will give you a more
detailed explanation of the question.
How do I access my regular MS Office products (Word, Power Point
- Down at the bottom of your screen you will notice the Start
button. Click on that and look for the MS Office Program Group.
Highlight the program group and click on the application you want
to open (Word, PPT etc.).
What are those 3 buttons in the right hand corner of all of
- Those buttons give you the ability to quickly minimize, restore
or close the application or file that you are working with. The
minus sign (the furthest on the left) allows you to Minimize
your application to the task bar below, so that you can work with
other applications. The Restore button is in the middle
and makes your application full or half the size of your screen
while the X allows you to Exit or Close your
application or file.
How do I delete files off of my HOME folder?
- Go to the Start button, highlight Teacher Options,
then Explore My Home Folder. See the H Folder, click on
the icon of the file to delete once and select the DELETE
key on the keyboard.
My computer is running slowly, what should I do?
- You may have multiple applications open. Look on the bottom
of your screen where your task bar is. If you see a number of
gray buttons with words on them, that means that you have a great
deal of applications open. Click on the application you want to
close. When the application appears on your full screen, click
on the X in the upper right hand corner of the program.
Where is the "N" for Netscape that gets me onto the
- Your district is no longer using Netscape to get onto the Internet
but rather MS Internet Explorer. Go to Start and
select the Internet. This will get you onto the Internet.
(See the Internet Section in Reference.)
I'm on the Internet, I printed other pages all of a sudden I
can't print this particular web site. What is wrong?
- Sometimes on the Internet web designers create pages with frames.
When this happens you may have to highlight a specific amount
of text on the page that you want to print so the computer knows
to print that specific frame.
Why can't I print?
- There could be a couple of reasons.
You may not have the network printer computer turned on. There
should be ONE computer in your bank of computers that needs to
stay turned on in order for the printer to work.
You may need to add paper or toner.
Whatever you do, don't keep clicking the Print button. Something
is wrong and needs to be addressed.
Where are my "files" being saved?
- All of your files should be saved to a folder with your name
on it in the H drive. If you want to save to your disk,
switch the drive to A and select Save.
Where can I save files if I want to Share information with other
students or other colleagues?
- You will want to save information in the Shared folder
on the network drive "S."
Where are my files from last year?
- You were supposed to save them to a disk. Find those disks and
copy them to your folder on the network immediately. Remember
disks are the most unreliable place to store information.